We believe in creating a relationship with the person and their families to provide:

A range of support that enables the person to live the life they want in their community

A range of options for the kind of support they want

A complementary range of choices that fits the persons interest

The person has the control of the planning along with their family to make informed choices.

Support so the person may work towards their goals.

That is tailored to the individual and recognises their individuality

That is not limited to the services within Florence Nightingale, we will work with other agencies to work towards the agreed goals

At a time and place to suit the participant

A service that encourages use of natural supports and the wider community


We will work and support the person by

Working collaboratively in a supportive environment

Being a good coach

Recognising and respecting the person as an individual

Being flexible

Recognising and respecting the persons particular strengths and interests