FNA holds all four components of LmL in Canterbury, Tasman and Marlborough. We are also receiving requests for clients to transfer to our services for LmL supports in Otago and Southland and as a result are currently seeking to increase our territorial areas.
We are partially excited about the concept behind LML as we are already active and successful in the disability sector system transformation around choice and control of a person’s supports. We work to the Enabling Good Lives principals which as you are aware underpin LmL.
What excites us as an Agency is the very real and tangible difference that can be made in a person’s life once they have increased choice and control. By this we mean the ability to have a strengths based approach to goal setting defining what is meaningful and important to the individual, and to help the individual and their whanau engage in the community to live their better lives with where they live, what they do, where they go, and who with.
Facilitated Pathway Map
We are actively working with client and the people important to them to visualize and articulate their goals. We recognize the setting for these discussions is important, the quick building of rapport and the skills to make the person feel at easy and able to speak about what is important to them. Understanding that the conversation may start one way and deviate completely before meaningful goals can be established. There is no one size fits all, so pathway mapping is about taking our cues from the client and working form there.
Having a great knowledge of the services and supports in the community, free, with fees attached, natural supports and the important distinction between what is the clients personal responsibility verse what can be expected to be paid for by ACC, are all important areas to be skilled in to support the client to make choices and have control on realizing their goals. We recognize the importance of having these conversations in a way that suits the client, and of using aids to assist with understanding as needed.
Coaching to Self-Manage
With other contracts we are already engaged in, we have the staff and skills to support the client to make choices about what they can lead and what they choose to delegate to others. Supporting with good employment practices and human resource requirements and ensuring a sound understanding of ACC self-management documents are all important for a client to make informed decisions based on their strengths.
With contracts we already hold, we have been successfully working with clients and their family’s to identify what is important to them and get a support plan in place to help the client live the life that is meaningful to them. Social interactions, meaningful work, community engagement, whatever the client needs to help realize their goals, while working within the funding model pertaining to the client’s situation. To this end we recognize the importance of the Support Worker having great knowledge of services and supports in the community. We have information evenings every month and invite speakers from the community to present on what they do. This ensures our SW’s and staff are continually upskilling about what services and supports are available, and can support the client to access them if appropriate. The success of tailored supports is in the knowledge we hold, the collaborative relationships we have and are continually developing with the wider community, and the commitment of a fantastic team of Support Workers.